Avalon San Bruno

I had been living in Avalon Residency since June 2021 ( about 2.4 years). It's a friendly residence to live for family. The apartments are spacious & worth the price compared to others nearby. However, they did not returned my security deposit where they charged for cleaning. I never received any response from their team 👎 The leasing office staffs were always helpful & promptly answers any concerns about the tenets. My move-in was smooth. Maintenance services sometimes take a few days to address but the staff are good & ensure the issue is taken care of. They have amenities like Gym, swimming pool & resident lounge in clubhouse which are maintained so well. Location is perfect - near to the Airport, shopping center, restaurants, gas station etc.

It’s a good community overall with some trade offs. The leasing managers are very helpful and nice here, especially Jordan. She knows everything about the property and can always answer my questions with a timely manner. I appreciate having Jordan as my leasing manager. The location is good and you are definitely paying for the location. You can hear airplanes goes pass by with the single panel windows for sure. The interior various, so you want to pay extra attention when picking the apartment. The maintenance team is really nice but can take relatively long time to get. The community is very pet friendly and therefore I can hear dog barks and see dog marks time to time. Overall I’d recommend the community if you really like the location.

I decided to continue my stay at Avalon but move to a different apartment and I was helped by Jordan Adams. I really admire her communication and how she made the whole process so smooth. He helped me find the right apartment which fit my budget and I couldn't be happier. I always liked the community because of the residents but the leasing office and specially Jordan are always welcoming and responsive to my many many questions. I also want to point out that I really enjoy their community events specially the ones for pets. its a lot of fun meeting other pets and their parents.

As residents for 13 years, we have had a very positive experience with our home at Avalon San Bruno. The front office management is the best we've seen over the years, thanks to Cecilia Ramos who sincerely cares about each resident and works to accommodate every reasonable request. The maintenance team has also been extraordinary thanks to Richard G. who has been on the team for years. Some highlights for us: washer/dryer in apartment, gated parking garage, full-time maintenance a call away, mail room and mail hub for package deliveries. Additionally for us: Location--across the street from a transportation hub for BART and San Mateo Bus system, grocery stores and restaurants nearby, police station across the street, rapid response fire stations very close, gas station/convenience store next door, access to major road systems, and a 5-10 minute drive to the San Francisco Airport. Hope this helps anyone who also considers these sort of items important.

I would like to acknowledge Richard Gonzales for any exceptional maintenance work here at Avalon Bay Communities. I’ve had a pleasure working with Richard and have been consistently impressed with his outstanding skills and dedication with his work around the complex. Richard is an incredibly reliable and hardworking individual and ensures that tasks are completed to the highest level of professionalism and standards. Whether it’s repairing or performing routine maintenance, Richard consistently demonstrates a strong work ethic and a commitment to excellence. Richard is also highly organized and efficient, ensuring that all tasks are completed in a timely manner. Furthermore Richard has a friendly and approachable demeanor, making him easy to work with. He’s always willing to lend a helping hand without hesitation and goes above and beyond. I wholeheartedly admire his exceptional skills, dedication, and strong work ethic which makes him an invaluable asset to Avalon Bay Communities of San Bruno -Debra & Sedalia

Humberto and Isaias helped us to replace a fridge that decided to retire. They were very communicative and kind in the situation to replace the appliance quickly and were very respectful in our home. Thank you for all your help and support to relieve us of the situation !! We enjoy living at Avalon San Bruno where we get expert care

I had been living in Avalon Residency since June 2021 ( about 2.4 years). It's a friendly residence to live for family. The apartments are spacious & worth the price compared to others nearby. However, they did not returned my security deposit where they charged for cleaning. I never received any response from their team 👎 The leasing office staffs were always helpful & promptly answers any concerns about the tenets. My move-in was smooth. Maintenance services sometimes take a few days to address but the staff are good & ensure the issue is taken care of. They have amenities like Gym, swimming pool & resident lounge in clubhouse which are maintained so well. Location is perfect - near to the Airport, shopping center, restaurants, gas station etc.

It’s a good community overall with some trade offs. The leasing managers are very helpful and nice here, especially Jordan. She knows everything about the property and can always answer my questions with a timely manner. I appreciate having Jordan as my leasing manager. The location is good and you are definitely paying for the location. You can hear airplanes goes pass by with the single panel windows for sure. The interior various, so you want to pay extra attention when picking the apartment. The maintenance team is really nice but can take relatively long time to get. The community is very pet friendly and therefore I can hear dog barks and see dog marks time to time. Overall I’d recommend the community if you really like the location.